Frequently Asked Questions
Everything you need to know about bringing Gracie Lifestyle into your home.
What is the typical shipping timeframe for furniture and decor?
Small decor items typically ship within 3-5 business days, while larger furniture pieces require specialized freight handling and usually arrive within 2-3 weeks.
Do you offer international shipping?
Currently, Gracie Lifestyle ships to the contiguous United States and Canada. We are working on expanding our logistics to support more international destinations soon.
What is your return policy for home goods?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and final sale items are non-returnable.
How can I track my order status?
Once your order has been dispatched, you will receive an email with a tracking number and a link to our carrier's portal to monitor your delivery in real-time.
Are your products sustainably sourced?
Yes, we prioritize artisans and manufacturers who use eco-friendly materials and ethical production methods to ensure your home is as kind to the planet as it is beautiful.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Affirm and Klarna.